Diploma of Community Services – CHC52021
Course Description
The Diploma of Community Services encapsulates the duties of professionals in community services, case management, and social housing, focusing on the management, coordination, and delivery of person-centered services to individuals, groups, and communities.
At this stage, workers possess specialized expertise in community services and operate independently under general guidance from senior management. Typically, they offer direct assistance to individuals or groups and may also oversee other workers and volunteers, manage cases, coordinate programs, or explore new business prospects.
Job roles and titles vary across different industry sectors. Occupational titles may include:
- Family support worker
- Case manager
- Welfare worker
- Community services worker
- Social housing coordinator
- Case Coordinator
- Support Facilitator
Diploma of Community Services, offering the opportunity to study your way
- Rolling intake, start anytime!
- Training Materials offered using electronic based delivery,
- Trainers/Assessors being available to support you through email and/or telephone contact.
- 20 units of competency
- The opportunity to attend weekly trainer-led study support sessions via Zoom for the duration of your course
- Workplace logbook of at least 200 hours
- Self-paced (up to 12 months to complete)
The target learners and entry requirements for this course must:
- be over 18 years of age, and no longer attending secondary school
- undertake Language, Literacy and Numeracy (LLN) Skills Indicator assessment questionnaire
- ability to undertake vocational placement, which includes manual handling tasks
- have technological skills to undertake computer/online work and have access to a computer and software with the following minimum specifications
- Obtain security clearances*
- Adobe Acrobat Reader/Adobe Flash Player and up to date internet browser
*Security Clearances: Some qualifications require a security clearance (e.g., police check, valid blue card and/or yellow card) in order for the student to be eligible to undertake practical and/or vocational placement. Additionally, individual host organizations may have different requirements regarding vaccinations. Please discuss these with our Administration Team during the enrolment process and/or refer to the Getmycourse website for more information. Please note there are mandatory vaccination requirements within each state and it is up to the student to ensure they are complying with their own state, territory legislation and workplace organization policies and procedures.
Please be advised the following documents will be required to be submitted with your enrolment:
- Proof of ID: Colour copy of Passport or Driver’s License.
- Unique Student Identification Number (USI)
- Colour copy of Certificates and Statement Results for any previously attained or partially completed qualifications completed in or recognized in Australia If you do not hold a USI Number or have forgotten your USI Number, please visit the link provided below: https://www.usi.gov.au/students/create-usi
Diploma of Community Services is made up of 20 units of competency (12 core, 8 elective) which reflect the needs of industry.
Core Units
| Unit Code | Unit Name |
| CHCCCS004 | Assess co-existing needs |
| CHCCCS007 | Develop and implement service programs |
| CHCCCS019 | Recognize and respond to crisis situations |
| CHCCSM013 | Facilitate and review case management |
| CHCDEV005 | Analyze impacts of sociological factors on people in community work and services |
| CHCDFV001 | Recognize and respond appropriately to domestic and family violence |
| CHCDIV001 | Work with diverse people |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCLEG003 | Manage legal and ethical compliance |
| CHCMGT005 | Facilitate workplace debriefing and support processes |
| CHCPRP003 | Reflect on and improve own professional practice |
| HLTWHS003 | Maintain work health and safety |
| Unit Code | Unit Name |
| CHCMHS011 | Assess and promote social, emotional and physical wellbeing |
| CHCAOD004 | Assess needs of clients with alcohol and other drugs issues |
| CHCCOM005 | Communicate and work in health or community services |
| BSBPEF401 | Manage personal health and wellbeing |
| CHCPRP005 | Engage with health professionals and the health system |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships |
| CHCMHS001 | Work with people with mental health issues |
| CHCDIS012 | Support community participation and social inclusion |
- Eligibility Check
- Submission of requirements for the enrolment
- Once everything is reviewed and approved, you will receive a Welcome Email from the Admin with instructions
- You will then be endorsed to one of our licensed trainers or Trainer assistant.
- The trainer offering the diploma of Community Service in Sydney, Perth, Melbourne, Brisbane will get in touch with you to talk about your experience in the industry and guide you on how to start collecting evidence and will touch base with you and give you feedback until you finish the course
- Certificate will be issued Within 12 weeks of receiving sufficient and complying evidence of competency in all applied for units of competency.
