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Enrol Anytime Non-Accredited Short Course

Care for People Living with Dementia with Skill and Compassion.

Self-paced online learning
20 Hours
Certificate
Certificate of Completion
Downloadable pack
3 resources

Course overview

When someone is refusing care, becoming distressed, or can no longer find the words they need, how you communicate matters more than anything else. This course gives you the strategies to handle those moments with confidence, consistency, and compassion.

Provide Support to People Living with Dementia is built for the reality of care work: the time pressures, the personal care moments, the family conversations, the behaviours that are hard to understand. You’ll learn what dementia does to communication, and exactly how to adapt your approach at every stage.

Study 100% online at your own pace from any device, from anywhere in Australia. Complete in as little as 1.5–2 hours, and walk away with a digital certificate you can use for onboarding, compliance, and professional development.

Important

This course focuses on communication strategies for supporting people living with dementia, aligned with person-centred dementia care principles.

Course objectives

  • Aged Care Support Worker
  • Home Care Worker
  • Dementia Care Specialist
  • Community Care Coordinator

What does the Course Pack include?

Practical resources you can keep and use whenever needed.

Reference Card

A print-ready, one-page summary of the key steps covered in this course, ready to keep on shift.

Workbook

Verbal and non-verbal communication scripts for common dementia care moments.

Workplace Compliance

Supports aged care providers in meeting the Aged Care Quality Standards for dementia-informed care.

Who this course is for

  • Aged Care Support Worker
  • Home Care Worker
  • Dementia Care Specialist
  • Community Care Coordinator

Before enrolling, please check any employer- or role-specific training requirements — this course does not replace organisation-specific induction or supervision requirements.

Course Outcomes

What you will be better prepared to do

1

Aged Care Support Worker

2

Home Care Worker

3

Dementia Care Specialist

4

Community Care Coordinator

On The Job

How the learning connects with everyday work

Scenario 1

Responding to distress

A resident becomes agitated during personal care — you use calming techniques and adjust your approach instead of rushing the task.

What calming techniques could you try before continuing with the task?

Scenario 2

Managing a refusal

Someone refuses their morning medication — you try a different approach and know when to document and escalate rather than insist.

When would you stop, document, and escalate rather than continue?

Scenario 3

Supporting a family visit

A family member is upset that their loved one didn't recognise them — you explain what's happening and offer practical reassurance.

What practical reassurance could you offer the family member?

These scenarios help learners apply the training within their own role and workplace procedures — they don't replace organisational policy, clinical advice or supervision.

Five Simple Steps

How the course works

1
Enrol
Choose your course and enrol online in minutes.
2
Learn
Work through the modules at your own pace, on any device.
3
Apply
Complete scenario-based activities that mirror real shifts.
4
Complete
Finish the final knowledge check to confirm your understanding.
5
Get certified
Receive your verified digital certificate instantly.

How your learning is checked

  • Short knowledge checks or multiple-choice questions
  • Responses to realistic workplace scenarios
  • Identifying risks and the right reporting pathways
  • Practical, scenario-based activities relevant to your role
  • Practical demonstrations or observations where applicable
  • A final completion check or knowledge quiz

What you will receive

After meeting the course requirements, learners receive a Certificate of Completion for Provide Support to People Living with Dementia.

Certificate of Completion

Awarded once you meet all course requirements.

Non-accredited training. This certificate is not a nationally recognised qualification or Statement of Attainment.

We’d love to be a part of your story too

Hear from our students!

“

I recently finished my Certificate 1V in Training and Assessment with Getmycourse. They have been amazing; tutors and administrators were helpful .

Lawrence Taona
“

The training and assessment improved how I deliver training, organise sessions, and conduct assessments. This qualification has given me more confidence and strengthened my professional skills.

Mhel Boyd
“

Their approachable teaching style, clear communication, and constructive feedback were instrumental in helping me successfully complete the course.

Anwaar Alkhamisi

Communicate with confidence, every shift, with every person.

Enrol now
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