Certificate III in Community Services – CHC32015
Course Description
Certificate III Community Services encompasses a variety of roles within community-based services aimed at offering person-centered support to individuals and groups. This involves providing day-to-day assistance to individuals within community settings or assisting in the execution of community-based programs. Throughout the course, you will develop effective communication techniques, enhance cultural sensitivity, and acquire advocacy skills necessary for offering both emotional and practical assistance to clients, including making appropriate referrals. This qualification is suitable for support workers who operate under the guidance of more seasoned professionals. Thus, the Certificate 3 in Community Services is an essential program that will help you provide the care that your clients need.
Why study this course?
Enrolling in Health and Community Services Training aligns with one of the fastest-growing industries in Australia. This qualification mirrors the responsibilities of individuals who contribute to the smooth operation of health and community services by offering essential support.
What will you learn in the Certificate 3 in Community Services Course?
- Working within a community development framework
- Implementing participation and engagement strategies
- Providing individualized support
- Maintaining a high level of service
- Responding to client needs
- Managing personal work stressors in the work environment
- Promote Aboriginal and/or Torres Strait Islander cultural Safety
Certificate III in Community Services Online – CHC32015
Job roles and titles vary across different industry sectors. Occupational titles may include:
- Community Care Worker
- Welfare Support Worker
- Youth Worker
- Client Contact
- Support Worker (Community Services)
- Recreational Activities Office
- Juvenile Justice Officer
- Residential Support Worker
- Youth Housing Support Worker
- Assistant Community Worker
- Youth Case Worker
- Youth Support Worker
- Aboriginal Youth Worker
- Accommodation Support Worker
- Community Services Worker
- In Home Respite Worker
- Nurse’s Aide
- Community Access Coordinator
- Care Service Employee
- Home Care Assistant
- Residential Care Worker
Certificate III Community Services is offering the opportunity to study your way
- Rolling intake, start anytime!
- Training Materials offered using electronic based delivery,
- Trainers/Assessors being available to support you through email and/or telephone contact.
- 12 units of competency
- The opportunity to attend weekly trainer-led study support sessions via Zoom for the duration of your course
- Simulated practical’s via Zoom and/or workplace demonstration of the skills attained
- Self-paced (up to 12 months to complete)
The target learners and entry requirements for this course must:
- be over 15 years of age, and no longer attending secondary school
- undertake Language, Literacy and Numeracy (LLN) Skills Indicator assessment questionnaire
- have technological skills to undertake computer/online work and have access to a computer and software with the following minimum specifications
- Adobe Acrobat Reader/Adobe Flash Player and up to date internet browser
Enrolment Requirements for Certificate III Community Support Course
Please be advised the following documents will be required to be submitted with your enrolment:
- Proof of ID: Colour copy of passport or Driver’s Licence.
- Unique Student Identification Number (USI)
- Colour copy of Certificates and Statement Results for any previously attained or partially completed qualifications completed in or recognised in Australia If you do not hold a USI Number or have forgotten your USI Number, please visit the link provided below: https://www.usi.gov.au/students/create-usi
This CHC32015 Certificate III in Community Services qualification is made up of 12 units of competency (5 cores, 7 elective) which reflect the needs of industry.
Core Units
| Unit Code | Unit Name |
| CHCCCS016 | Respond to client needs |
| CHCCOM005 | Communicate and work in health or community services |
| CHCDIV001 | Work with diverse people |
| HLTWHS002 | Follow safe work practices for direct client care |
| HLTWHS006 | Manage personal stressors in the work environment |
To receive an award for this Certificate III in Community Services Course qualification, students are required to complete all units listed above as competent within a period of 12 months.
Elective Units
| Unit Code | Unit Name |
| CHCCCS005 | Conduct individual assessments |
| CHCADV001 | Facilitate the interests and rights of clients |
| CHCCDE003 | Work within a community development framework |
| CHCCOM001 | Provide first point of contact |
| CHCCCS009 | Facilitate responsible behavior |
| BSBWOR301 | Organize personal work priorities and development |
| CHCMHS001 | Work with people with mental health issues |
Do I need prior experience or a specific qualification to enrol?
No formal prerequisite qualification is required for this course. However you’ll need to meet language, literacy and numeracy (LLN) requirements and be ready to commit to the required study load.
How many units will I need to complete and what’s the core vs elective breakdown?
You’ll complete a total of 12 units of competency: 5 core units and 7 elective units.
Does this qualification require work placement or practical hours?
Typically there is no mandatory placement for the qualification overall, though specific electives (or provider requirements) may include some hours of work or volunteering.
What study modes are available and how long does it generally take?
Study modes may include online, blended or face-to-face. Completion time varies by provider, but many students finish in about 6-12 months depending on pace and mode.
Can the units I’ve already completed or my prior work experience count towards this qualification?
Yes, you can apply for Recognition of Prior Learning (RPL) or Credit Transfer if you already have relevant skills, work experience or previous units completed.
What kinds of elective units might I pick and how do they affect my future options?
Electives might include units like “Work with people with mental health issues”, “Facilitate the interests and rights of clients”, “Provide first point of contact”, etc. Choosing electives with a particular focus (e.g., youth, mental health, disability) can shape your career direction.
What are some key skills I’ll develop during the course?
Key skills include: working with diverse people, effective communication in community settings, responding to client needs, following safe work practices and managing personal stressors when working with others.
What pathway options are available after completing this Certificate III?
After completion, you can move into employment in the sector, or choose to further your study. For example, advancing to a Certificate IV or a Diploma in Community Services or related fields.
Is the qualification nationally recognised across Australia?
Yes, CHC32015 is a nationally recognised Australian qualification under the relevant Training Package, so the credential is valid across states and territories.
How long does Certificate III in Community Services CHC32015 take to complete in Australia?
The CHC32015 Certificate III in Community Services typically takes 6 to 12 months to complete through Get My Course, depending on whether you choose full-time or part-time study. Our flexible online delivery allows you to balance your studies with other commitments, and we provide support in arranging the mandatory 120 hours of work placement to ensure you graduate job-ready.
- Eligibility Check
- Submission of requirements for the enrolment
- Once everything is reviewed and approved, you will receive a Welcome Email from the Admin with instructions
- You will then be assigned to one of our licensed trainers or Trainer assistant.
- The trainer offering the diploma of Community Service in Sydney, Perth, Melbourne, and Brisbane will get in touch with you to talk about your experience in the industry and guide you on how to start collecting evidence and will touch base with you and give you feedback until you finish the course
- Certificate will be issued within 12 weeks of receiving sufficient and complying evidence of competency in all applied for units of competency.
