More Than Tick-Box Training. Real Skills for Real Shifts.
When someone is refusing care, becoming distressed, or can no longer find the words they need, how you communicate matters more than anything else. This course gives you the strategies to handle those moments with confidence, consistency, and compassion.
Provide Support to People Living with Dementia is built for the reality of care work: the time pressures, the personal care moments, the family conversations, the behaviours that are hard to understand. You’ll learn what dementia does to communication, and exactly how to adapt your approach at every stage.
Study 100% online at your own pace from any device, from anywhere in Australia. Complete in as little as 1.5–2 hours, and walk away with a digital certificate you can use for onboarding, compliance, and professional development.
Extra Benefits
Get access to career guidance resources, industry insights, and support to help you transition into healthcare and community service careers.
Where This Qualification Can Take You
Job Skills
Course breakdown
Practical Skills You'll Use From Your Very Next Shift
No theory for theory’s sake. Every module is built around real care scenarios refusals, distress, agitation, family conversations so you leave with skills you can apply immediately.
- How Dementia Changes Communication
Understand what dementia does to memory, language, processing speed and behaviour, so you stop guessing and start responding with clarity. - Verbal & Non-Verbal Strategies
Master the practical techniques that make the biggest difference: tone of voice, pacing, body language, validation, and reassurance applied in real care moments. - De-escalating Distress & Agitation
Learn a step-by-step approach to identify triggers, adjust the environment, and calm difficult situations without arguing, correcting, or overwhelming the person. - Creating a Dementia-Friendly Environment
Discover how physical and sensory environments affect behaviour and how small, intentional changes can reduce confusion and support independence. - Documenting What Works
Record triggers, strategies and outcomes clearly in progress notes so your whole team delivers consistent, connected support every single shift. - Working with Families & Careers
Align with families on what helps and what escalates and build the communication skills to handle difficult conversations with empathy and professionalism.
We’d love to be a part of your story too
Hear from our students!
I recently finished my Certificate 1V in Training and Assessment with Getmycourse. They have been amazing; tutors and administrators were helpful .
The training and assessment improved how I deliver training, organise sessions, and conduct assessments. This qualification has given me more confidence and strengthened my professional skills.
Their approachable teaching style, clear communication, and constructive feedback were instrumental in helping me successfully complete the course.
Study designed to fit into your routine
Flexible study
Mobile learning
Career-ready skills
Study and pay, your way
Buy Provide Support to People Living with Dementia at $145
$145.00
Save $145.00was $290.00
When can you start? Anytime you like!
There are no start and finish dates, no semesters, so no need to wait. Just enroll and start the path to your new life whenever you’re ready!
