Online Diploma Course in Community Service – CHC52021
Course Description
The CHC52021 Diploma of Community Services online course encapsulates the duties of professionals in community services, case management, and social housing, focusing on the management, coordination, and delivery of person-centred services to individuals, groups, and communities.
At this stage, workers possess specialised expertise in community services and operate independently under general guidance from senior management. Typically, participants successfully completing the Online Diploma of Community Services offer direct assistance to individuals or groups and may also oversee other workers and volunteers, manage cases, coordinate programs, or explore new business prospects.
At Get My Course, we offer CHC52021 Advanced Diploma of Community Services. If you need more details about the course, take a look at the sections below or connect with us.
Diploma of Community Services RPL – CHC52021
Employment Opportunities
By completing the Diploma of Community Courses Online, you can apply for various job roles and titles vary across different industry sectors. Occupational titles may include:
- Family support worker
- Case manager
- Welfare worker
- Community services worker
- Social housing coordinator
- Case Coordinator
- Support Facilitator
Course Entry Requirements
The target learners and entry requirements for these Community Services Courses must:
- be over 18 years of age, and no longer attending secondary school
- undertake Language, Literacy and Numeracy (LLN) Skills Indicator assessment questionnaire
- ability to undertake vocational placement, which includes manual handling tasks
- have technological skills to undertake computer/online work and have access to a computer and software with the following minimum specifications
- Obtain security clearances*
- Adobe Acrobat Reader/Adobe Flash Player and up to date internet browser
*Security Clearances: Some qualifications require a security clearance (e.g., police check, valid blue card and/or yellow card) in order for the student to be eligible to undertake practical and/or vocational placement. Additionally, individual host organisations may have different requirements regarding vaccinations. Please discuss these with our Administration Team during the enrolment process and/or refer to the Get My Course website for more information. Please note there are mandatory vaccination requirements within each state and it is up to the student to ensure they are complying with their own state, territory legislation and workplace organisation policies and procedures.
Course Delivery
Our RPL Diploma of Community Services, offers the opportunity to study your way
- Rolling intake, start anytime!
- Training Materials offered using electronic based delivery,
- Trainers/Assessors being available to support you through email and/or telephone contact.
- 20 units of competency
- The opportunity to attend weekly trainer-led study support sessions via Zoom for the duration of your course
- Workplace logbook of at least 200 hours
- Self-paced (up to 12 months to complete)
Enrolment Requirements
Please be advised the following documents will be required to be submitted with your enrolment for the Online Diploma Course in Community Service:
- Proof of ID: Colour copy of Passport or Driver’s License.
- Unique Student Identification Number (USI)
- Colour copy of Certificates and Statement Results for any previously attained or partially completed qualifications completed in or recognised in Australia If you do not hold a USI Number or have forgotten your USI Number, please visit the link provided below: https://www.usi.gov.au/students/create-usi
Online Diploma of Community Services is made up of 20 units of competency (12 core, 8 elective) which reflect the needs of industry.
Core Units
| Unit Code | Unit Name |
| CHCCCS004 | Assess co-existing needs |
| CHCCCS007 | Develop and implement service programs |
| CHCCCS019 | Recognise and respond to crisis situations |
| CHCCSM013 | Facilitate and review case management |
| CHCDEV005 | Analyse impacts of sociological factors on people in community work and services |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCDIV001 | Work with diverse people |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCLEG003 | Manage legal and ethical compliance |
| CHCMGT005 | Facilitate workplace debriefing and support processes |
| CHCPRP003 | Reflect on and improve own professional practice |
| HLTWHS003 | Maintain work health and safety |
| Unit Code | Unit Name |
| CHCMHS011 | Assess and promote social, emotional and physical well being |
| CHCAOD004 | Assess needs of clients with alcohol and other drugs issues |
| CHCCOM005 | Communicate and work in health or community services |
| BSBPEF401 | Manage personal health and well being |
| CHCPRP005 | Engage with health professionals and the health system |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships |
| CHCMHS001 | Work with people with mental health issues |
| CHCDIS012 | Support community participation and social inclusion |
What careers can I pursue after completing the Diploma Course in Community Service (CHC52021)?
After completing CHC52021, graduates can pursue roles such as Case Manager, Community Services Worker, Program Coordinator, Support Facilitator, or Welfare Worker. Candidates can also work within NDIS, aged care, youth services, and housing support organisations.
How long does it take to complete the CHC52021 Diploma of Community Services?
The course typically takes between 12 to 24 months to complete, depending on your study mode (full-time, part-time, or online). You can get flexible learning options if you are currently working in the industry.
What are the entry requirements for CHC52021?
To join the course, you need to complete Year 12 or an equivalent qualification. Some may also request a Working With Children Check, Police Check, and basic computer literacy. If you have industry experience, you might qualify through Recognition of Prior Learning (RPL).
Is CHC52021 available online or in blended mode?
Yes, you can complete the CHC52021 course online. However, blended and face-to-face delivery modes are also available. Online courses usually combine digital theory components with practical placements in community service organisations.
Does CHC52021 include work placement hours?
Yes. Students are typically required to complete at least 200 to 400 hours of supervised work placement in a relevant community services environment. This hands-on experience helps learners apply theoretical knowledge in real-world settings.
What skills will I gain from studying CHC52021?
You’ll develop skills in case management, advocacy, communication, crisis intervention, and ethical practice. The course also builds your knowledge of social policies, mental health support, and working with diverse populations.
What is the difference between CHC52015 and CHC52021?
CHC52021 is the updated version of the former CHC52015 Diploma of Community Services. It reflects new industry standards, adds updated units of competency, and better aligns with current community sector practices and compliance requirements.
Can I use CHC52021 to progress to university studies?
Yes. The CHC52021 Diploma of Community Services provides a pathway to university degrees such as a Bachelor of Social Work, Human Services, or Community Development. Many universities offer credit transfers or advanced standing for diploma graduates.
Is the Diploma of Community Services recognised by employers across Australia?
Yes. The CHC52021 Diploma of Community Services is a nationally recognised qualification under the Australian Qualifications Framework (AQF). This means employers across Australia—including NDIS providers, community health organisations, and government agencies—recognise it as a credible qualification for professional community service roles.
Can I complete CHC52021 fully online from Adelaide or do I need workplace visits?
While you can complete the theoretical components of the CHC52021 Diploma of Community Services online from Adelaide, you cannot finish the qualification fully without mandatory vocational placement. This course requires you to complete a set number of hours in a real workplace, and an assessor must visit you on-site to observe your practical skills and ensure you are competent. Therefore, workplace visits are an essential and non-negotiable part of the program.
