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Behaviour Support and Restrictive Practices

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Not Just Compliance. Real Practice Change.

This interactive, scenario-based short course gives support workers, supervisors and behaviour support practitioners a comprehensive understanding of the legal and policy frameworks, authorisation pathways, documentation standards, monitoring systems and safe reduction strategies for restrictive practices under the NDIS.

Built for people working directly with NDIS participants, this course bridges the gap between policy knowledge and day-to-day practice. You’ll work through realistic scenarios, apply duty-of-care principles, and learn how to document and escalate correctly, so you can protect participants and stay compliant.

Delivered fully online with no set start or finish date. Complete at your own pace from any device. A digital certificate is issued upon successful completion.

Extra Benefits

Why This Course Matters

Restrictive practices are one of the most closely monitored areas of the NDIS Quality and Safeguards framework. Workers and organisations that don’t understand the boundaries — legally, ethically and practically — face serious consequences for participants and themselves. This course ensures everyone involved in behaviour support knows their role, their obligations, and how to act in the best interests of the person they support, every time.

What You'll Learn & Be Able to Do

Job Skills

NDIS legal and policy framework
Restrictive practice authorisation pathways
Regulated vs. unregulated practices
State/territory authorisation requirements
Participant rights and consent
Duty-of-care obligations
Identifying high-risk interventions
Least-restrictive alternatives
Behaviour Support Plan compliance
Incident documentation and reporting
Data-driven reduction reviews
Escalation and supervision pathways

Course breakdown

What You'll Learn & Walk Away With

Every module is built around the real decisions support workers face. You’ll leave with a clear understanding of your obligations, practical documentation skills, and the confidence to support participants using the least restrictive approaches possible.

  • Module 1 — Legal, Policy & Authorisation Frameworks
    Explain the legal, policy and authorisation frameworks that govern behaviour support and the use of restrictive practices within the NDIS. Understand who can authorise what, and under what conditions.
  • Module 2 — High-Risk Interventions & Duty of Care

    Identify high-risk interventions and apply duty-of-care principles while upholding participants’ rights and consent requirements. Learn how to recognise when an intervention crosses the line.
  • Module 3 — Documentation, Reporting & Escalation
    Demonstrate accurate, timely documentation, reporting and escalation aligned with approved Behaviour Support Plans and NDIS evidence standards. Get the paperwork right the first time.
  • Module 4 — Role Boundaries & Team Practice
    Describe role boundaries and implement plan-adherent, team-based approaches that support consistent practice and supervision. Know your lane, and how to work effectively within it.
  • Module 5 — Prevention, Monitoring & Safe Reduction

    Apply prevention, monitoring and safe reduction strategies to minimise reliance on restrictive practices using data-driven reviews and proactive supports. Move from reactive to proactive.

We’d love to be a part of your story too

Hear from our students!

Before this course, I honestly wasn't confident telling the difference between a PEG and PEJ tube. Now I know exactly what to check, how to position the client safely, and when to escalate. It's given me so much more confidence on the job.

Sarah M. — Aged Care Support Worker

The scenarios were so realistic, they matched situations I'd already faced at work. I finally understood why clean technique matters so much with PEJ feeds specifically, and I've already improved how I document after every feed.

Rodel T. — Disability Support Worker

My client has a PEG tube and I was always nervous about the site care. This course walked me through everything step by step. I now know what's normal, what's a red flag, and exactly who to call and what to say. Brilliant training.

Priya K. — Home Care Worker

Study designed to fit into your routine

Flexible study

Mobile learning

Career-ready skills

Study and pay, your way

Grab Your Behaviour Support and Restrictive Practices Course at $95

$95.00

Save $95.00

was $190.00

Start now

When can you start? Anytime you like!

There are no start and finish dates, no semesters, so no need to wait. Just enroll and start the path to your new life whenever you’re ready!

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