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Enrol anytime Non-accredited short course

Person-centred active support course online

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Self-paced online learning
45 min – 1 hour
Certificate
Certificate of Completion
Downloadable pack
3 resources

Course overview

Person-centred active support helps people take part in their own lives. It focuses on doing tasks with participants rather than doing everything for them, while providing the right level of assistance for each person and each situation.

The Get My Course Person-Centred Active Support short course introduces practical ways to create participation opportunities throughout the day. Learn how small moments—such as choosing clothes, pouring a drink, sorting items or pressing a button—can build capability, choice and confidence.

Explore the four foundations of active support: little and often participation, graded assistance, recognising that every moment has potential, and respecting choice and preference. The course applies these principles to personal care, meals, domestic tasks, community activities and everyday routines.

Important

You will also learn how to document participation clearly, notice when active support is not being implemented and raise concerns through the appropriate workplace channels.

Course objectives

  • Foundations of active support: Understand the difference between doing for and doing with a participant.
  • Little and often participation: Identify brief, meaningful opportunities that can be spread across a shift.
  • Graded assistance: Use the least intrusive prompt that enables a participant to participate successfully.
  • Choice and preference: Support people to influence what happens, how tasks are completed and the pace of support.
  • Everyday participation: Find opportunities in personal care, meals, domestic tasks, community access and ordinary routines.
  • Documentation and review: Record what the participant did, the assistance provided and how they responded.
  • Consistent team practice: Recognise when active support is not being applied and escalate concerns appropriately.

What does the Person-Centred Active Support Course Pack Include?

Practical resources you can keep and use whenever needed.

Reference Guide

Revisit key information about active support, graded assistance, participation opportunities and documentation.

Workbook

Reinforce your learning and test your understanding through practical, non-graded activities.

Workplace Checklist

Apply active support during everyday routines and check that participation and choice are not overlooked.

Who this course is for

  • Disability support workers in supported independent living
  • Workers assisting people with daily routines and personal care
  • Community support workers supporting participation and inclusion
  • Casual and agency workers delivering disability supports
  • Team leaders and supervisors seeking a refresher on active support
  • People preparing to enter disability support work

Course outcomes

What you will be better prepared to do

1

Explain the purpose of person-centred active support

2

Shift from completing tasks for participants to doing tasks with them

3

Create small participation opportunities throughout a shift

4

Use graded assistance from natural cues through to physical prompts

5

Provide only the level of help a participant needs to succeed

6

Support choice, preference and control during everyday activities

7

Identify participation opportunities in personal care, meals and domestic tasks

8

Encourage involvement in community activities and social interactions

9

Record specific information about participation and assistance

10

Recognise and raise concerns when active support is inconsistent or absent

On the job

How the learning connects with everyday work

Scenario 1

Getting ready in the morning

A participant is getting ready in the morning.

Offer choices about clothing, products and the order of steps, then provide only the assistance needed.

Scenario 2

Preparing breakfast

Breakfast is being prepared.

Invite the participant to choose food, pour milk, stir, set the table or complete another suitable step.

Scenario 3

Folding the laundry

Laundry needs to be folded.

Break the task into manageable parts and support the participant to complete the steps they can do.

Scenario 4

Going on an outing

A participant is going on an outing.

Support them to choose the destination, navigate, select items and take part in social interactions.

Scenario 5

Waiting while workers finish tasks

A participant is waiting while workers complete tasks.

Look for a meaningful action they can take instead of automatically doing everything for them.

Scenario 6

Less engaged than usual

A person appears less engaged than usual.

Notice the change, check whether assistance or the environment needs review and raise concerns appropriately.

Scenario 7

Writing shift notes

You are writing shift notes.

Record what the participant did, the assistance provided and how they responded.

Scenario 8

Workers using different approaches

Different workers use different approaches.

Support consistent implementation so the participant experiences predictable opportunities and expectations.

Six simple steps

How the course works

1
Enrol online
Register for the course and start anytime.
2
Work through the lessons
Explore the principles and practical application of active support.
3
Download your Course Pack
Keep the Reference Guide, Workbook and Workplace Checklist for ongoing use.
4
Connect learning with everyday work
Consider realistic routines and opportunities for participation.
5
Complete the course requirements
Finish the required learning and any confirmed assessment activities.
6
Receive your certificate
Receive your Certificate of Completion after successfully meeting the course requirements.

How your learning is checked

  • The four elements of person-centred active support
  • The difference between doing for and doing with
  • The graded assistance hierarchy
  • Supporting choice and preference
  • Finding participation opportunities in everyday activities
  • Recording specific, participant-focused observations
  • Recognising when active support needs to be reviewed or escalated

What you will receive

After successfully meeting the course requirements, learners will receive a Certificate of Completion for the Get My Course Person-Centred Active Support short course. You will also have your downloadable Course Pack for continued learning and workplace reference.

Certificate of Completion

Awarded once you meet all course requirements.

This is non-accredited training. The Certificate of Completion is not a nationally recognised qualification or Statement of Attainment.

Why Person-Centred Active Support Matters in Care Work

Everyday support can either increase a person’s participation or unintentionally reduce it. When workers complete every task automatically, people may have fewer opportunities to practise skills, express preferences and influence their own routines.

Active support makes participation part of ordinary life. Small, regular opportunities can help build confidence and capability without turning the day into a series of formal training activities.

Consistent, accurate documentation helps the team understand changes in capability, preferences and support needs. It also helps identify when plans, assistance levels or workplace practices need to be reviewed.

Frequently asked questions

What is person-centred active support?

Person-centred active support is an approach that helps people participate in everyday activities with the right level of assistance. It respects each person’s choices, abilities and preferences.

What does “doing with” mean?

“Doing with” means the participant takes part in the task while the worker provides appropriate support. The worker does not automatically complete the entire task for them.

What does “little and often” mean?

It means offering brief opportunities to participate throughout the day rather than relying on one long activity or formal practice session.

What is graded assistance?

Graded assistance is a hierarchy of prompts that begins with the least intrusive support, such as a natural cue or an expectant pause, and increases only when necessary.

Who is this course suitable for?

The course is designed for disability support workers, SIL workers, community support workers, casual and agency staff, team leaders and people preparing to enter disability support work.

When can I start?

You can start anytime. Enrol online and begin learning when it suits you.

How much does the course cost?

The course fee is $47.

Is this course nationally accredited?

No. This is a non-accredited Professional Development Short Course. Successful learners receive a Certificate of Completion.

Does active support apply only to formal skill-building activities?

No. Every moment can hold a participation opportunity. Personal care, meals, household tasks, community activities and ordinary routines can all support involvement.

What if a participant does not want to participate?

Respect the person’s communication, preferences and choices. Consider whether the task, environment or support approach can be adjusted, document what was tried and follow the relevant support plan and workplace process.

How should participation be documented?

Record what the participant did, what assistance was provided and how they responded. Use specific, participant-focused observations rather than generic statements such as “good participation.”

What if a participant’s abilities or preferences change?

Document the change and raise it with the appropriate supervisor or team leader so the support approach can be reviewed.

Can I keep the course resources?

Yes. Download the Reference Guide, Workbook and Workplace Checklist and keep them for future reference alongside current support plans and workplace procedures.

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Hear from our students!

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The training and assessment improved how I deliver training, organise sessions, and conduct assessments. This qualification has given me more confidence and strengthened my professional skills.

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Their approachable teaching style, clear communication, and constructive feedback were instrumental in helping me successfully complete the course.

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