Behaviour Support and Restrictive Practices

Scenario-based online training for support workers, supervisors and behaviour support practitioners working under the NDIS.

Start today from just $95

Understand legal & authorisation frameworks
Apply duty-of-care and rights-based practice
Document and report to NDIS standards
Reduce reliance on restrictive practices

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Not Just Compliance. Real Practice Change.

This interactive, scenario-based short course gives support workers, supervisors and behaviour support practitioners a comprehensive understanding of the legal and policy frameworks, authorisation pathways, documentation standards, monitoring systems and safe reduction strategies for restrictive practices under the NDIS.

Built for people working directly with NDIS participants, this course bridges the gap between policy knowledge and day-to-day practice. You’ll work through realistic scenarios, apply duty-of-care principles, and learn how to document and escalate correctly, so you can protect participants and stay compliant.

Delivered fully online with no set start or finish date. Complete at your own pace from any device. A digital certificate is issued upon successful completion.

Extra Benefits

Why This Course Matters

Restrictive practices are one of the most closely monitored areas of the NDIS Quality and Safeguards framework. Workers and organisations that don’t understand the boundaries — legally, ethically and practically — face serious consequences for participants and themselves. This course ensures everyone involved in behaviour support knows their role, their obligations, and how to act in the best interests of the person they support, every time.

What You'll Learn & Be Able to Do

Support Worker ↗ Behaviour Support Practitioner ↗ Team Leader ↗ Disability Support Supervisor ↗

Job Skills

NDIS legal and policy framework

Restrictive practice authorisation pathways

Regulated vs. unregulated practices

State/territory authorisation requirements

Participant rights and consent

Duty-of-care obligations

Identifying high-risk interventions

Least-restrictive alternatives

Behaviour Support Plan compliance

Incident documentation and reporting

Data-driven reduction reviews

Escalation and supervision pathways

Course breakdown

What You'll Learn & Walk Away With

Every module is built around the real decisions support workers face. You’ll leave with a clear understanding of your obligations, practical documentation skills, and the confidence to support participants using the least restrictive approaches possible.

Module 1 — Legal, Policy & Authorisation Frameworks
Explain the legal, policy and authorisation frameworks that govern behaviour support and the use of restrictive practices within the NDIS. Understand who can authorise what, and under what conditions.
Module 2 — High-Risk Interventions & Duty of Care

Identify high-risk interventions and apply duty-of-care principles while upholding participants’ rights and consent requirements. Learn how to recognise when an intervention crosses the line.
Module 3 — Documentation, Reporting & Escalation
Demonstrate accurate, timely documentation, reporting and escalation aligned with approved Behaviour Support Plans and NDIS evidence standards. Get the paperwork right the first time.
Module 4 — Role Boundaries & Team Practice
Describe role boundaries and implement plan-adherent, team-based approaches that support consistent practice and supervision. Know your lane, and how to work effectively within it.
Module 5 — Prevention, Monitoring & Safe Reduction

Apply prevention, monitoring and safe reduction strategies to minimise reliance on restrictive practices using data-driven reviews and proactive supports. Move from reactive to proactive.

View full course guide

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Hear from our students!

“

Before this course, I honestly wasn't confident telling the difference between a PEG and PEJ tube. Now I know exactly what to check, how to position the client safely, and when to escalate. It's given me so much more confidence on the job.

Sarah M. — Aged Care Support Worker

“

The scenarios were so realistic, they matched situations I'd already faced at work. I finally understood why clean technique matters so much with PEJ feeds specifically, and I've already improved how I document after every feed.

Rodel T. — Disability Support Worker

“

My client has a PEG tube and I was always nervous about the site care. This course walked me through everything step by step. I now know what's normal, what's a red flag, and exactly who to call and what to say. Brilliant training.

Priya K. — Home Care Worker