Behaviour Support and Restrictive Practices
Understand behaviour support plans and the rules on restrictive practices.
A participant’s home is their home first and a place of support second. Workers have an important role in making sure everyday practices respect privacy, dignity, autonomy, relationships, possessions and personal choice.
The Get My Course Participant Rights in the Home short course introduces practical rights-based support for Supported Independent Living (SIL) workers. Explore access to private space, key arrangements, visitors, overnight guests, personal information, shared areas and personal belongings.
Learn how to distinguish individual safety measures from blanket house rules, apply the least restrictive principle and recognise when a practice may affect a participant’s rights. The course also covers supported decision-making, documentation and escalation when concerns are raised.
Apply your learning alongside individual plans, Behaviour Support Plans, provider policies and current NDIS requirements.
Practical resources you can keep and use whenever needed.
Revisit key information about privacy, private space, visitors, possessions, shared areas and restrictive practices.
Reinforce your learning and test your understanding through practical, non-graded activities.
Apply rights-based practice and check that consent, choice, privacy and follow-up are not overlooked.
Course outcomes
Explain why a participant’s home must remain a genuine home
Respect privacy, dignity and control over personal space
Knock, identify yourself and wait before entering private areas
Support individual preferences about keys and access
Protect confidential information in shared living environments
Support visitors, relationships and overnight guests appropriately
Involve participants in decisions about shared spaces and house rules
Recognise blanket restrictions and inherited practices that may affect rights
Apply the least restrictive principle when considering safety measures
Record rights-related practice, concerns and responses accurately
Escalate possible unauthorised restrictions or rights violations
Support participants to raise concerns without fear of negative consequences
On the job
You need to enter a participant’s bedroom to deliver laundry.
Knock, identify yourself and wait for a response before entering.
Staff hold all bedroom keys as a house rule.
Raise the practice for individual assessment rather than accepting a blanket arrangement.
A handover includes personal information in a shared kitchen.
Move the conversation to a private space to protect confidentiality.
A participant wants their partner to stay overnight.
Consider the participant’s individual rights and any specific, documented safety concerns.
Staff rearrange the lounge room for cleaning convenience.
Consult participants and consider how the change affects their use of the shared space.
A participant’s phone access is restricted because of a previous resident’s history.
Recognise that restrictions must be individually assessed, justified and reviewed.
A participant raises a concern about a visitor or worker.
Document the concern and follow the appropriate escalation pathway.
A house rule has been in place for years without review.
Question its basis and seek review against participant rights and the least restrictive principle.
Six simple steps
After successfully meeting the course requirements, learners will receive a Certificate of Completion for the Get My Course Participant Rights in the Home short course. You will also have your downloadable Course Pack for continued learning and workplace reference.
Certificate of Completion
Awarded once you meet all course requirements.
This is non-accredited training. The Certificate of Completion is not a nationally recognised qualification or Statement of Attainment.
A person’s home should provide security, privacy and control. When workers treat the home like a workplace, convenience can gradually replace participant choice and ordinary household practices can become rights restrictions.
Respecting rights means assessing each participant individually. Visitors, keys, possessions, routines and shared-space arrangements should not be controlled by blanket rules that have no clear, current and documented basis.
Good documentation helps teams notice patterns, respond to concerns and review restrictions. It also supports a workplace culture where workers and participants can raise rights concerns without being dismissed.
The course covers privacy, dignity, access to private space, key access, visitors, relationships, possessions, shared spaces, personal information, choice and least restrictive practice.
The course is designed for SIL workers, disability support workers, community support workers, casual and agency staff, team leaders and people preparing to enter disability support work.
You can start anytime. Enrol online and begin learning when it suits you.
No. This is a non-accredited Professional Development Short Course. Successful learners receive a Certificate of Completion.
Workers should knock, identify themselves and wait for a response before entering, except where an immediate emergency requires action.
No. Key access should reflect each participant’s preferences and any specific, documented safety considerations. A blanket house rule may restrict individual rights.
Participants generally have the right to invite visitors, including overnight guests. Any restriction should be individually assessed, documented, least restrictive and linked to a genuine safety concern.
Participants should be consulted using their preferred communication methods. Decisions about furniture, routines, media, cleaning and house rules should not be made solely for staff convenience.
A restriction should respond to a specific safety concern, limit rights as little as possible, be documented and reviewed regularly with the aim of reducing or removing it when safe.
Do not assume it applies to someone else. Raise it for an individual review based on the current participant’s needs, preferences and documented plans.
Use a private space and protect the participant’s confidentiality. Do not discuss health, personal care, relationships or other sensitive information where housemates can overhear.
Escalate the concern through the appropriate pathway, such as a team leader, manager, incident process or complaints system. Dismissing rights concerns is itself a warning sign.
Record access to private space, consent, visitor arrangements, possessions, shared-space decisions, restrictions, concerns raised, who was notified and the response that followed.
Yes. Download the Reference Guide, Workbook and Workplace Checklist and keep them for future reference alongside current participant plans and workplace procedures.
I recently finished my Certificate 1V in Training and Assessment with Getmycourse. They have been amazing; tutors and administrators were helpful .
The training and assessment improved how I deliver training, organise sessions, and conduct assessments. This qualification has given me more confidence and strengthened my professional skills.
Their approachable teaching style, clear communication, and constructive feedback were instrumental in helping me successfully complete the course.
Learn to protect privacy, choice and dignity while helping participants feel secure and in control of their own homes.
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